article How to Drive Digital Adoption with FlowMo
What is Digital Adoption?
Digital adoption refers to the state where employees use work-related technology to its full potential. Organizations spend a lot of money acquiring the right digital tools for the job. However, just because the tool is available doesn’t mean that every employee is using it effectively. Poor digital adoption can lead to decreased productivity, miscommunication, and decreased profits.
How FlowMo Can Help
FlowMo is a web browser application that allows you to build training walkthroughs overtop any configurable website. Because you build the walkthrough, you can tailor the training directly to your employees or coworkers – you can drive digital adoption within your organization. Let’s look at a super simple example in Asana.
Asana is a great SaaS platform, but to someone who has never used it before, it can be daunting to get used to. Let's say a new coworker does not know how to use the project board, and in particular how to filter the board to find the next highest priority task to work on. We built a walkthrough showing how to filter a project board by highest priority using these steps:
Navigate to Asana
Open the FlowMo chrome extension and select start recording
Show click path to sort project board by filters
Click create, edit and share!
We went over the definition of digital adoption and how important it is for organizations. We also went over how FlowMo can help and provided an example walkthrough in Asana.
You can access the full walkthrough here.
If you haven't downloaded the chrome extension yet, you can do so in the chrome store.
As always, if you have any comments, questions, or concerns, reach out to us here.